Privacy Policy
SweetDeals-Shop.com (referred to as “we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website, make purchases, or interact with our services. By accessing our website or purchasing from our store, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect the following types of information:
a. Personal Identification Information (PII)
This includes information you voluntarily provide when placing an order, creating an account, or subscribing to our newsletters:
- Name
- Email address
- Shipping address
- Phone number
b. Account Information
When you register for an account on our site, we collect login credentials, including username and password. Passwords are securely encrypted.
c. Order and Transaction Information
When making a purchase, we collect:
- Order details (products purchased, pricing, and delivery options)
- Shipping and billing addresses
- Transaction history related to purchases
d. Payment Information
We do not collect or store sensitive payment details such as credit or debit card numbers. All payments are securely handled by trusted third-party payment processors (e.g., PayPal, Stripe) that comply with industry-standard encryption and security protocols.
e. Technical and Usage Data
We collect information to understand how users interact with our site:
- IP address
- Browser type and version
- Operating system
- Pages visited, time spent on each page, and links clicked
- Referring website (if applicable)
f. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, remember preferences, and analyze site traffic. You can manage cookies through your browser settings.
2. How We Use Your Information
We use your information for:
a. Order Processing and Fulfillment: To process orders, deliver products, and send order confirmations and shipping notifications.
b. Customer Support and Account Management: To respond to inquiries and manage account settings.
c. Marketing and Promotions: To send marketing emails and promotional offers if you have opted in. You can unsubscribe at any time.
d. Website Functionality and Improvements: To analyze user behavior, improve website functionality, and enhance the user experience.
e. Fraud Prevention and Security: To detect and prevent fraudulent transactions and protect our users and systems.
3. How We Protect Your Information
We are committed to ensuring that your personal information is secure through:
- Encryption: Secure encryption protocols (SSL/TLS) are used for sensitive information.
- Access Control: Access to personal information is restricted to authorized personnel.
- Data Storage: Personal information is stored on secure servers protected from unauthorized access.
4. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share it under these circumstances:
a. Third-Party Service Providers
We work with third-party service providers for payment processing, order fulfillment, hosting, and marketing. These providers are required to maintain the confidentiality of your information.
b. Legal Requirements
We may disclose your information to comply with legal obligations or valid requests by public authorities.
c. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you and ensure its protection.
5. Your Rights Regarding Your Information
You have the following rights:
- Right to Access: Request a copy of your personal information.
- Right to Rectification: Request corrections to inaccurate or incomplete information.
- Right to Deletion: Request the deletion of your personal information, subject to legal exceptions.
- Right to Restriction of Processing: Limit the use of your personal information under certain conditions.
- Right to Data Portability: Request a machine-readable copy of your data.
- Right to Withdraw Consent: Unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us at support@sweetdeals-shop.com.
6. Cookies and Similar Technologies
We use cookies to:
- Keep track of items in your shopping cart.
- Save preferences for future visits.
- Analyze how you use our website to improve services.
You can disable cookies in your browser settings, but some website features may not function properly.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. International Data Transfers
If you are located outside of Canada, your information may be transferred to our servers for processing and storage. We ensure that any international transfers comply with applicable data protection laws.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content, privacy policies, or practices. We recommend reviewing the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted on this page, and you may be notified by email or through your account. Please review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: support@sweetdeals-shop.com
📍 Address: 77 Mohandas Drive, Markham, ON L3S0E4, Canada
📞 Phone: +1 (647) 527-5385
📞 Phone: +1 (226) 801-2755